Tkbaz Privacy Policy – Your Complete Guide to Data Protection

This privacy policy ("Policy") applies to Tkbaz (tkbaz.app) and all its services. By opening an account or using services on the Tkbaz platform, you are deemed to accept this privacy policy.

01 Introduction

Tkbaz is a trusted online gaming platform for Bangladeshi players. We believe every member's personal information is their own property. That's why Tkbaz's privacy policy has been designed from the ground up to keep your data safe at all times.

In this privacy policy, we clearly state: what information we collect, why we collect it, where we store it, and when it may be shared with others. No hidden information, no ambiguity.

02 What information we collect

When you open an account and use services on Tkbaz, various types of information are collected. These can be broadly divided into three categories:

Types of Data	Example	Reason for Collection
Identity Information	Name, date of birth, ID number	KYC verification and age confirmation
Contact Information	Email, mobile number	Account security and notifications
Financial information	Mobile banking number, transaction history	Payment Processing
Technical Information	IP address, device type, browser	Security & Fraud Prevention
Gaming information	Betting history, win/loss records	Service Improvement & Responsible Gaming

Additionally, when you contact our support team, information from those conversations may also be retained.

03 How your information is used

Tkbaz uses your information only for specific and legitimate purposes. We never sell your data to advertisers or third parties. Here's a list of primary uses:

• Account management: For registration, login, and identity verification.
• Payment Processing: To complete deposits and withdrawals securely.
• Ensuring Security: To prevent fraud, unauthorized access, and money laundering.
• Service Improvement: For analysis to improve your gaming experience.
• Legal obligations: To meet regulatory requirements.
• Contact: To send important updates, promotions, and security alerts.
• Responsible Gaming: To detect unusual gaming behavior and provide timely assistance.

04 Data Retention & Duration

Tkbaz stores your information on secure servers. We retain data only as long as necessary. Generally:

• All information is retained while the account is active.
• Even after account closure Due to legal obligations Certain data may be retained for up to 5 years.
• Financial transaction records are retained in accordance with regulatory guidance.
• Once the retention period expires, data is securely and permanently deleted.

05 Data Sharing Policy

Tkbaz does not sell your personal information to third parties. However, data may be shared in the following specific circumstances:

• Payment Processors: With mobile banking or electronic wallet providers to process transactions.
• Law enforcement agencies: Based on court orders or valid legal demands.
• Technology Partners: With service providers necessary for platform operations, all of whom are bound by the same privacy standards.
• Anti-fraud system: For fraud detection and prevention.

06 Cookies and tracking technology

Tkbaz website and app use cookies and similar technologies. These help improve your experience and ensure the platform functions properly.

• Essential cookies: Required for login sessions and security — these cannot be disabled.
• Performance Cookies: To measure site speed and performance.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: To understand user behavior and improve our services.

You can control cookies through your browser settings. However, if you disable certain cookies, some platform services may not function properly.

07 Your data rights

Each member of Tkbaz enjoys the following rights regarding their personal information:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request that incorrect or outdated information be updated.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You may request that we restrict the use of your data for specific purposes.
• Right to data portability: You can request your information in a standard format.

08 Protection of minors

Tkbaz strictly prohibits anyone under 18 from using the platform. We never knowingly collect or store information from minors.

If a minor has mistakenly opened an account, and guardians contact our support, that account and data will be promptly deleted.

09 Security Measures

Tkbaz uses industry-standard security technology to protect your privacy. Our core security measures include:

• SSL/TLS encryption: All data transfers occur over encrypted channels.
• Two-Factor Authentication (2FA): An additional security layer when logging into your account.
• Firewall & Intrusion Detection: To prevent unauthorized access to servers.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Staff training: Only authorized personnel have access to your data.

10 Privacy policy changes

Tkbaz may update this privacy policy as needed. If there are major changes, we'll notify you on the platform and update the "Last Updated" date at the beginning of the policy. We ask that you review this page regularly.

Continued use of the platform after any changes will be considered acceptance of the updated policy.

11 Contact & Complaints

If you have any questions or concerns about this privacy policy, contact us. Our data protection team is ready to respond to any request.

For more information, see our Terms and Conditions and Responsible Gaming You can also read the page.